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KEBIJAKAN PRIVASI

Terakhir diperbarui: November 2026

AERA Yoga Studio menghargai privasi customer. Kebijakan ini menjelaskan data apa yang kami kumpulkan saat booking dan bagaimana kami menggunakannya.

Data yang dikumpulkan

Nama, nomor WhatsApp, dan email.
Riwayat booking, paket, dan pembayaran.
Informasi kesehatan yang kamu berikan secara sukarela di form booking.

Penggunaan data

Memproses booking, pembayaran, dan paket.
Mengirim konfirmasi, pengingat, dan informasi perubahan jadwal via WhatsApp atau email.
Menjaga keamanan selama sesi dan meningkatkan layanan.

Pembagian data

Data hanya dibagikan kepada penyedia layanan yang diperlukan untuk menjalankan booking dan pembayaran (platform booking dan payment provider). Kami tidak menjual data pribadi.

Hak customer

Kamu dapat meminta akses, koreksi, atau penghapusan data dengan menghubungi AERA Yoga Studio melalui kontak di website.

5c:T858,

SYARAT & KETENTUAN

Terakhir diperbarui: November 2026

Dengan melakukan booking di AERA Yoga Studio, customer dianggap telah membaca dan menyetujui Syarat & Ketentuan ini.

Booking & Pembayaran

Booking dilakukan melalui website resmi AERA Yoga Studio dan dianggap terkonfirmasi setelah pembayaran berhasil.
Booking bersifat personal dan berlaku untuk nama yang terdaftar.
Paket berlaku sesuai masa berlaku yang tertera dan tidak dapat diuangkan atau dipindahtangankan.

Reschedule & Pembatalan

Reschedule dapat dilakukan 1x, paling lambat 12 jam sebelum jadwal.
Pembatalan paling lambat 12 jam sebelum jadwal. Pembatalan kurang dari itu atau tidak hadir (no-show) membuat sesi dianggap terpakai.
Kelas grup berjalan dengan minimal peserta. Apabila kuota minimum tidak terpenuhi atau kelas dibatalkan oleh AERA Yoga Studio, sesi dikembalikan atau dapat dijadwalkan ulang.

Kedatangan

Datang 10 menit sebelum jadwal untuk check-in. Keterlambatan dapat mengurangi durasi kelas.

Kesehatan & Keamanan

Peserta bertanggung jawab memastikan kondisi tubuhnya memungkinkan untuk mengikuti kelas dengan aman, dan wajib memberi tahu instruktur sebelum kelas apabila memiliki cedera, sedang hamil, tekanan darah tinggi, vertigo, atau kondisi medis lain.
Ikuti instruksi instruktur setiap saat. Aerial dan inversion memiliki risiko melekat; hentikan gerakan dan beri tahu instruktur apabila merasa pusing atau tidak nyaman.
Instruktur dapat memberikan modifikasi umum, namun tidak memberikan diagnosis atau saran medis.

Barang Pribadi

AERA Yoga Studio tidak bertanggung jawab atas kehilangan atau kerusakan barang pribadi selama berada di studio.

Perubahan

AERA Yoga Studio dapat memperbarui ketentuan ini sewaktu-waktu. Versi terbaru selalu tersedia di website.

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Lokasi: Jl. Tengger Raya Selatan No.10, Gajahmungkur, Semarang. Datang 10 menit sebelum kelas untuk check-in.

Ada pertanyaan soal kelas atau persiapan sebelum datang? Hubungi WhatsApp AERA Yoga.

Ikuti @aerayoga.semarang untuk kabar dan jadwal terbaru. Sampai bertemu di studio.

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Satu booking bisa untuk kamu dan 1 teman.
Gunakan pakaian olahraga yang menutup lutut dan ketiak, tanpa aksesoris tajam. Grip socks disarankan.
Private class hari Minggu by appointment.

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